Terms &
conditions
The products and services available via this website are subject to the following terms and conditions. By using this website, you acknowledge that you have read, understand and agree, without limitation, to be bound by these terms and conditions which include our privacy policy. Nancy Meiland Parfums reserve the right to update the terms and conditions listed on this site at any time.
Acceptance of these terms and conditions does not affect your statutory rights.
Products
All products on this site are subject to availability, and may not be re-sold for any purpose.
Nancy Meiland Parfums reserve the right to cancel or reduce the quantity on any order
On receiving an order, we will endeavour to inform you by email as soon as possible to acknowledge receipt of your order. We do not accept any responsibility for network, computer, hardware or software failures of any kind, which may restrict or delay the sending or receipt of your order. Proof of sending is not proof of receipt.
If for any reason Nancy Meiland Parfums is unable to process your order we will contact you as soon as possible to advise a solution.
Nancy Meiland Parfums will not be liable to you for any reason beyond our reasonable control.
For an order to be processed, Nancy Meiland Parfums will require full payment to be made at the point of ordering.
At the point of delivery of the product you will be deemed to have accepted the order unless there is an error in the order. This does not affect your statutory rights
Payment, Despatch, Cancellation & Returns
Payment for products, which will be taken at the point of ordering, can be made via Paypal, who accept all major credit cards, and Paypal accounts
Nancy Meiland Parfums’ liability with regard to any confirmed order shall be limited to the greater of the total amount paid for the order and one hundred pounds sterling (£100).
If you require any assistance at any point in your order, or upon receipt please use the contact details listed on the website
You may cancel your order within 10 days of receipt of the items, by informing us via email. This cancellation must be accompanied by the goods being returned to us within 10 days of your cancellation email. The goods must be unopened and unused to complete a cancellation of the order otherwise they will be returned to you and the order deemed to be unsuitable for cancellation.
Any item may be returned within 10 working days of receipt of the items, subject to it being unopened and unused.
This does not include items which were damaged during the delivery process which will be happy to replace upon return of the damaged product.
Delivery of items will be made to the confirmed address at point of ordering. If you require any changes to be made to an order after the point of payment, please contact us via the website and we will endeavour to make any changes within a reasonable time frame.
Nancy Meiland Parfums currently deliver products within the UK and mainland Europe with delivery charges, packaging and fulfliment calculated at point of purchase. Nancy Meiland Parfums use Royal Mail delivery services within the UK and FedEx within mainland Europe to deliver all products. Please note we are unable to send 2ml sample sizes to any country outside of the UK.
Nancy Meiland Parfums, currently do not deliver outside of Europe to the rest of the world unless by special request. Please use the contact form on the website to request special deliveries outside of UK/Europe, and we will provide a quote accordingly. We will endeavour to deliver all orders within 10 working days upon receipt of order.
General
Everything you see on this site – the words, images, designs, content – is the property of Nancy Meiland Parfums and is protected by copyrights, trademarks and intellectual property. You may only use this site for personal purposes and do so entirely at your own risk Except where expressly written elsewhere on this site, we will not be liable to you or any third party for any financial loss or damages (including loss of personal information & data) or any other loss that may be as a result, direct or indirect, of using our website.
Indemnification
You agree to defend, indemnify and hold us harmless for any loss, damages or costs, including reasonable attorneys’ fees, resulting from any third-party claim, action, or demand resulting from your use of the Site. You also agree to indemnify us for any loss, damages, or costs, including reasonable attorneys’ fees, resulting from your use of software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action you take that imposes an unreasonable burden or load on our infrastructure.